Mayor Lenny Curry, City Council President Greg Anderson and JAXUSA Partnership and Fidelity Investments® officials announced that the company plans to add 300 jobs over the coming three years as part of an expansion of its Customer Contact Center in Jacksonville, pending approval of state and local incentives.

Fidelity, one of the world’s largest providers of financial services, established its Customer Contact Center in Jacksonville in 2006. Over the past nine years, the operation has grown to employ approximately 800 associates. Fidelity, which is currently at capacity at its regional offices located at Deerwood North, plans to lease additional office space near its current operation to accommodate the expansion. The new positions will require broker and securities industry licensing. Positions in Fidelity’s Customer Contact Centers are extremely important to Fidelity and its focus on delivering the best customer service in the industry.

Fidelity’s goal is to make financial expertise broadly accessible and effective in helping people live the lives they want. Privately held for nearly 70 years, Fidelity Investments employs 42,000 associates who are focused on the long-term success of its customers.